Key Features ::

Ceres Home Highlights Key Features System Architecture

Products & Services

• Corporate and regular product/service type
• Comprehensive product/service types
• Unlimited number of products/services
• Fine-grained customization of products/services
• Integration of IVR
• Cross product/service discount

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Product Charges

Multiple Authentication Options

• Account Number/Card Number
• ANI
• PIN
• Tech-Prefix
• DNIS

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Dial Options

• ANI Authorization
• Local Access Number
• Toll Free Dialing
• Abbreviated Dial (10-10)
• Speed Dial

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Product wise list of Customers

IVR

• Credit Time or Balance Announcement Customizable through Product Configuration
• Multi-language IVR Support
• Customizable IVR Scripts
• Seamless integration of new IVRs

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Multiple Surcharges

• Flat or Percentage Based
• Activation
• Periodic
• Recurring
• One-time

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Multiple Billing Cycles

• Weekly
• Fortnightly
• Monthly
• Customizable by service provider

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Adjusted Product Rates

Flexible and Extensive Rating Rules

• Time of Day, Day of Week and/or Month of Year
• Vacation Rate
• Peak Time
• Flag fall
• Deny Call
• Based on ANI, DNIS
• Progressive 3
• Minute Fraction (Dual Credit Time)
• Adjusted Incremental/Declining Rates

FractalBilling is not tied to any single billing model. Instead, the most flexible approach possible has been taken, allowing complete flexibility to implement the business rules required to support virtually any billing model. This provides the service provider the ability to launch new products and services quickly in full support of market demands and regulatory requirements.

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Product List

Fraud Management

• Simultaneous calls are not allowed for end-user accounts, unless configured for post-paid customers.
• Attempts to authorize PINs belonging to batches that have not been sold indicate PIN leaks.
• Within a predefined interval, if more than a predefined number of different PIN authorization attempts are made from a single ANI, all further calls from that ANI are blocked.

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Call Matching, Reconciliation, Settlements & Dispute Management

• Reconcile bills of interconnecting partners by matching billing records
• Generate and send statements to carriers and interconnecting partners
• Settle accounts of interconnecting partners through reconciliation and settlement adjustments for disputed items

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Rate Plans Analysis, Reports & Audits

• Ability to model new rate plans and analyze the impact on costs and revenues
• Carry out mass rate updates
• User customizable and predefined traffic and management reports
• User definable roles and access privileges the system access and restriction
• Audit history of user activities & transactions

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Call Records

Carrier Account Management and Billing

• Create and manage multiple carrier accounts
• Create and manage destination codes
• Define buying and selling rates per destination code per carrier
• Define multiple billing cycles
• Rates for time of day, day of week, holidays and exceptions
• Define usage-based, fixed and recurring charges

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Ceres Platform-Owner Management Console

Ceres provides the platform owner comprehensive, intuitive and user-friendly Platform-Owner Management Console. It enables the platform owner to manage all the aspects of the Hosted Service Provider (HSP). HSP's can be configured to be up and running in practically no time. It has never been easier to lunch a retail voice service provider. The accounting works in a simple prepaid model - the HSP deposits funds from which all termination and service charges are deducted. Once the HSP's balance is depleted, the account is automatically deactivated and no futher calls from end-user under the HSP are allowed.